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Disclaimer & Privacy Policy

DISCLAIMER (last updated August 2022)

This disclaimer governs your use of our website https:// (the Site). By using the Site, you accept this disclaimer in full. If you continue to browse and use the Site you are agreeing to comply with and be bound by the following terms and conditions of use, together with our privacy policy. If you do not agree to any part of this disclaimer, you must not use our site. We reserve the right to modify these terms and conditions of use at any time. You should therefore check periodically for changes. By using this site after we post any changes, you agree to accept those changes, whether or not you have reviewed them.

1. Rights to the material

(i) The Site contains the material which is owned by WenLin Chinese School. The material includes, but is not limited to, the design, layout, look, appearance and graphics. You may print or download the material to a local hard disk for your personal and non-commercial use only.

(ii) You may copy the content to individual third parties for their personal use, but only if you acknowledge the Site as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the material. Nor may you transmit it or store it on any other website or another form of the electronic retrieval system.

2. Website content

(i) The content is provided for educational and informational purposes only and should not be interpreted as a recommendation for any specific product or service, use or course of action. The content on the Site is not intended to be used as a substitute of any kind for professional advice. Neither We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Site for any particular purpose. Your use of any information or materials on the Site is entirely at Your own risk, for which We shall not be liable. It shall be Your responsibility to ensure that any products, services or information available through the Site meet Your specific requirements.

3. Internet Safety

(i) If you are under 16, please ONLY take part in any forum discussions on the Site with your parent's or guardian's permission. Never reveal any personal information about yourself or anyone else (for example, school, telephone number, your full name, home address or email address).

4. External Link

(i) The Site may contain links to other websites. The School does not assume responsibility for the accuracy or appropriateness of the information, data, opinions, advice, or statements contained on such websites, and when You access such websites, You are doing so at Your own risk. In providing links to the other websites, the School is in no way acting as a publisher or disseminator of the material contained on those other websites and does not seek to monitor or control such websites. A link to another website should not be construed to mean that the School is affiliated or associated with the same. The School does not recommend or endorse any of the content, including without limitation any hyper-links to or content found, on other websites. The mention of another party or its product or service on the Site should not be construed as an endorsement of that party or its product or service. The School will not be responsible for any damages You or any third party may suffer as a result of the transmission, storage or receipt of confidential or proprietary information that You make or that You expressly or implicitly authorize the School to make, or for any errors or any changes made to any transmitted, stored or received information. You are solely responsible for the retrieval and use of the Content. You should apply Your judgment in making any use of any Content, including, without limitation, the use of the information as the basis for any conclusions.

5. Rights to remove or reproduce material uploaded or posted to our website

(i) By sharing any contribution (including any text, photographs, graphics, video or audio) with us you agree to grant us, free of charge, permission to use the material in any way we want (including modifying or deleting it). So that we can use your contribution, you confirm that your contribution is your original work, is not defamatory and does not infringe any UK laws and that you have the right to give us permission to use it for the purposes specified above. 

6. Liability for the actions of users of our website

(i) The Site may include information and materials uploaded by other users of the website, including blogs and forums. This information and these materials have not been verified or approved by us. The views expressed by other users on the School’s website do not represent the School’s views or values.

7. Limiting liability for viruses, damage and availability

(i) We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring Your information technology, computer programmes and platform to access our website. You should use Your virus protection software.

8. Legal jurisdiction

(i) The laws of England and Wales shall govern your use of the Site and you hereby agree to submit to the exclusive jurisdiction of the English courts. Except for death or personal injury caused by our negligence, WenLin Chinese School, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of the Site or any information, services or content on the Site.

9. Information security

(i) WenLin Chinese School takes commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, there is no guarantee that personal information on the Site or the internet will always be secure. The use of the Site and the content is at your own risk and the School assumes no liability or responsibility pertaining to the content, your use of the website or the receipt, storage, transmission or other use of your personal information.

10. Copyright

(i) The Site contains material which is owned by WenLin Chinese School. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

Copyright Notice: (c) 2020 WenLin Education Ltd., WenLin Chinese School, all rights reserved.

(ii) All trademarks reproduced on the Site which is not the property of, or licensed to, the operator is acknowledged on the website.

(iii) Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

     a. you may print or download to local hard disk extracts for your personal and noncommercial use only.

     b. you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

(iv) You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or another form of the electronic retrieval system. 

PRIVACY POLICY (last updated August 2022)

This privacy policy (‘the Policy’) explains how personal information is collected, used, and disclosed by WenLin Chinese School (‘We/Us/Our’). The Policy applies to visitors and users (‘You/Your’) of WenLin Chinese School's website (‘the Site’). By visiting or using the Site to the extent permitted by applicable law, you are consenting to us gathering and processing information about you in accordance with the Policy, although consent may not be required for all of the elements described in the Policy. For particular types of information or processing, we may provide you with choices or request your further consent related to what information we collect and how we may process it.

The Policy does not cover third parties or their services and we do not take any responsibility for how such third parties may use any information they collect. For information about third-party privacy practices, please consult with them directly.

1. Information we collect

(i) By visiting or using the Site, we may collect the following categories of personal information you provide to us: name, title, email address, postal address, phone/ telephone number, and other information you may provide about yourself and your children to the Site or to which you provide us with access via third-party platforms.

(ii) We do not proactively collect personal information considered as sensitive personal information such as health-related or financial information on the Site. However, our Site may include text boxes which are designed for you to provide your choice of certain information about your marketing preferences.


(iii)If you are an existing WenLin Chinese School member, we will combine this information with information we collect on the Site and use it for the purposes described below.


(iv) Device Information. When you visit the Site or open communications (such as emails), some information is automatically collected from devices (e.g., mobile, computer, laptop, tablet) used to visit or use the Site including, but not limited to, operating system, access times, browser information (e.g., type, language, and history), settings, and other data about your device that we use to provide the services or as otherwise described in the Policy. We also collect information about your usage and activity on the Site using certain technologies, such as cookies, web beacons and other technologies.


(v) Location Information. If you use our Site, we may receive your generic location (such as city or neighbourhood). We may use and store this information to provide and improve features of the Site, for example, to tailor the Site in a needs-based manner to better facilitate your requests and to provide you more relevant content.



2. How we use your information

(i) We may use your information for the following purposes (‘Purpose/Purposes’): To provide you with the services, and functionality offered through the Site and fulfil your requests, including, but not limited to; To communicate with you about your enquiry or use of the Site, services, or functionality; To respond to, or follow up on, your comments and questions, and otherwise provide customer service; To communicate with you about special events and other marketing communications; To operate and improve the Site, services, and functionality; To process and provide events to attend, if applicable; To tailor your experience on the Site, including search results and displaying relevant promotions; To link or combine with other information we get from third parties to help understand your needs and provide you with better service; To perform statistical analysis; To protect, investigate, and deter against fraudulent, unauthorised, or illegal activity; To comply with our policies ,procedures and legal obligations; And as otherwise consented to by you and as required or permitted by applicable law.


(ii) If you do not provide us with certain of your information, we may not be able to fulfil the requested Purpose of collection, such as to respond to your queries or provide the Site to you.


(iii) Combined Information. We may combine your personal information with device information and location information (with your consent, where required) to serve you specifically, such as to deliver a service to you according to your preferences or restrictions, or for advertising or advertising targeting purposes. When we combine personal information, device information and location information in this way, we treat it as and apply all of the safeguards in the Policy applicable to, your information.


(iv) Electronic Communications. Consistent with the above Purposes, we may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our school, including event reservation and waitlist confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages; and/or, subject to the Your Choices section, below, and/or applicable law, communicate with you about events, offers, promotions, upcoming events, and other news about services offered by WenLin Chinese School.


(v) Retention. We will retain your information for the period necessary to fulfil the purposes outlined in the Policy and as otherwise needed to comply with applicable law and internal company policies.



3. How we shared your information

(i) We do not share your information with third parties other than as described above and as follows:


(ii) We may disclose your information to regulatory authorities, courts, government agencies and other third parties where we believe that doing so would be in accordance with or permitted or required by any applicable law, regulation or legal process, to defend the interests, rights, and/or property of WenLin Chinese School or others, or to respond to emergencies.


(iii) We may otherwise share your information as directed by you or subject to your consent.


(iv) The Site may allow you to connect and share your actions, comments, content, and information publicly or with friends. The Site may also allow you to connect with us on, share on, and use third-party platforms, including those on which WenLin Chinese School has a presence. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. WenLin Chinese School also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices.



4. Security of your information

(i) WenLin Chinese School takes commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorised access, disclosure, alteration, and destruction.


(ii) Nonetheless, we cannot guarantee that your personal information will always be secure or that unauthorised third parties will never be able to defeat the security measures taken by WenLin Chinese School or our third-party service providers. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorised third-party access, or other causes beyond our control. You play an important role in keeping your information secure. You should not share your username, password, or other security information for your WenLin Chinese School account with anyone. If we receive instructions using your username and password, we will consider that you have authorised the instructions.

5. Cookies

(i) Cookies are small text files that can be used by websites to make a user's experience more efficient. We collect information about your usage and activity on the Site using cookies.


(ii) We use the following cookies on our website:

  • Analytic cookies

  • Google, Google Analytics

  • Session cookies

  • PHP, Javascript

  • Tracking cookies (social media)

  • Facebook, Twitter, Youtube

At certain times of the year, we may ask users to complete our website feedback survey. As soon as a user opts to complete the survey, or tells us they don’t want to, the website will install a cookie on the user’s machine to remember this choice. This is to ensure that the survey is not presented to users who have already filled it in or who have told us they do not wish to.


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


- Opt out of being tracked by Google Analytics across all websites About DoubleClick cookies.


(iii) The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. Your consent applies to the Sites. Your current state: Allow all cookies (Necessary) 


6. Your rights

(i) You have the right to request:

  1. Access to the personal data we hold about you, free of charge in most cases.

  2. The correction of your personal data when incorrect, out of date or incomplete.

  3. That we stop using your personal data for direct marketing (either through specific channels, or all channels).

  4. That we stop any consent-based processing of your personal data after you withdraw that consent.

  5. You can contact us to request to exercise these rights at any time. If we choose not to action your request we will explain to you the reasons for our refusal.

(ii) Your right to withdraw consent: 

  1. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

(iii) Where we rely on our legitimate interest:

  1. In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.


(iv) Direct marketing:

  1. You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.

(v) Keeping your information:

  1. We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.

7. Links to other websites

(i) The Site may contain links to other websites or services that are not owned or controlled by WenLin Chinese School. The Policy only applies to information collected by the Site. We have no control over these third-party websites, and your use of third-party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third-party websites linked to the Site. Your use of third parties websites linked to the Site is at your own risk, so we encourage you to read the privacy policies of any linked third-party websites when you leave one of the Sites.

8. Changes to the Policy

(i) Except to the extent limited by applicable law, we reserve the right to update the Policy to reflect changes to our information practices by prominently posting notice of the update on the Site, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to the Policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review the Policy periodically. You are free to decide whether or not to accept a modified version of the Policy, but accepting the Policy, as modified, is required for you to continue using the Site. If you do not agree to the terms of the Policy or any modified version of the Policy, your sole recourse is to terminate your use of the Site.


(ii) If we make any changes to the Policy that materially impact previously collected information about you, we will obtain your prior express consent.

9. Contact us

(i) If you have any questions about the Policy or information we have collected about you, please contact us via email at or phone + 44 (0) 7883 025706. 

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